JASMINE JAVID
31 Alexander Street, #107,
Toronto, Ontario M4Y-1B2
416-921-6200
E-mail
pager 416-376-3121

EDUCATION
TESL Certificate University of Toronto 2002
Microsoft Office Academy of Learning 1999
Bachelor of Arts in Sociology/Teaching ESL Brock University 1990
Social Work Courses/Settlement Worker Certificate George Brown College/Ryerson 1995

HIGHLIGHTS OF QUALIFICATIONS
* Excellent written, oral, interpersonal communications and language skills, acceptance of diversity, energetic,
* Flexible, dynamic, creative, personable, willing to learn, determined to persevere, open-minded, resourceful, cheerful
Computers: Microsoft Office, Internet, Sabre/QIK RES
Languages: English, Spanish, Farsi, working knowledge of French

ACCOMPLISHMENTS/ INTERESTS/ TRAVELS

* Published four poetry compilations and various newspaper articles, CHFI radio show
* Writing, music, drama, art, travel and culture
* Thailand, India, South America, Singapore, Malaysia, Korea, U.S. and Canada

RELEVANT SKILLS AND EXPERIENCE
TEACHING/LANGUAGE

* Worked with immigrants in various legal, medical, educational and social settings
* Taught English grammar, conversation, pronunciation, vocabulary, composition, did Toefl, assessment, lesson plans
* Interpreted in Spanish and Farsi

ADMINISTRATIVE/CUSTOMER SERVICE

* Customer Service, sales, data entry, courier and mail intake, security/concierge, budgeting & time management skills
* Responded to customer needs by phone, including complaints and requests for information
* Reception for various tradeshows, keyboard demonstrator for Yamaha, rental agent, clerical supply for the Board

SOCIAL WORK/CHILDCARE

* Assisted with client liaison and organized social activities
* Performed client intake and assessment, referral and counseling
* Maintained a daily log of incidents, reviewed client files
* Dispensed supplies, supervised meals
* Relief work in daycares, group homes, camps, schools, community centers, shelters, drop-ins
* Participated in a program involving community service, group living, social and physical work projects such as playground construction and repair (KATIMAVIK)

WORK EXPERIENCE
Cruise Ship Worker varied locations Seasonal
VOLUNTEER WORKER various locations Oct 2003-
ESL TEACHER Esl Camp in Korea Dec-Feb 2003
LINC INSTRUCTOR Riverdale Immigrant Women’s Centre Nov-Dec 2002
ESL Teacher George Brown College April-June 2002
ESL Supply Teacher various locations 2001- present
Children’s Club Group Leader Family Service Association of Toronto temporary
Hostel Intake Worker Salvation Army July-Aug 2000
Front desk/activities tourism intern Orlando, Florida 1999-2000
Volunteer teacher assistant/office/facilities assistant Maxwell School, BC 1998-1999
Reservations Agent Canadian Airlines 1997-1998
Self-employed/Freelance/temporary assignments 1990-present
Children’s Aid Society, Translation agencies, Language schools, Greenwin Property Management, Board of Education
Assistant Hostel Supervisor/ Counselor, Robertson House Women’s Shelter 1988-1989

Poetry